How to get the most out of your patient portal.

How to view lab results

  • Log into your patient portal, HappyHealthyMe
  • Click on the drop-down, My Health Record, and then click My Results.
  • You will either see your most recent results or you can click Show all results.

How to view your referrals, after-visit summary, eye care prescription, vaccine records, and more.

  • Log into your patient portal, HappyHealthyMe
  • Click on the drop-down, My Health Record, and then click Clinical Notes
  • Here you will find the referral form, eye care prescription, immunization records, and after-visit summary

How to direct book an appointment

  • Log into your patient portal, HappyHealthyMe
  • Click on My Appointments and then press Schedule a New Appointment
  • Choose a reason for your visit
  • Choose which location you would like to visit
  • Select a date and time
  • Describe any specific requests; how we should contact you, and press send me an email with my appointment details.

How to get your COVID-19 Results

  • Log into your patient portal
  • Click My Health Record drop down and then My Results
  • Scroll down to the bottom of the page, where you will see Misc Labs

How to download the HappyHealthyMe App, HealtheLife

  • Search on your app store, HealtheLife
  • Once downloaded, it will prompt you to search for an organization.  Search for Employee Benefit Funds
  • You will then be directed to the HappyHealthyMe log in!

How to send a message to Patient Services/HIM/Care Team

  • Log into your patient portal, HappyHealthyMe
  • Click on My Messages, and Inbox
  • Once your Inbox opens, press Send a message
  • Once the message opens, in your * To box, you must enter two or more characters to prompt the selection you would like.

Referral Coordination = Patient Services

Medical Records = HIM

Brooklyn

  • Primary Care
  • Pediatrics
  • Medical Specialty
  • Physical Therapy

Harlem

  • Primary Care
  • Pediatrics
  • Medical Specialty
  • Physical Therapy

Midtown

  • Primary Care
  • Medical Specialty
  • Physical Therapy

Queens

  • Primary Care
  • Pediatrics
  • Medical Specialty
  • Physical Therapy
  • Once your message is completed, press Send and our normal turn-around time is one (1) business day.
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